We are Anglo Indian Beverage Ltd, operating under the trading name of ‘Bella Cosa Restaurant’.
We primarily provide private dining services, send newsletters with your consent and/or arrange you a taxi service which brings you to our restaurant.
We are a company incorporated under the Laws of England and Wales with registration number 07965451 and we are based in the UK at Wallbrook Building, 195 Marsh Wall, London, E14 9SG.
Bella Cosa Restaurant is based in the UK at Drewry House, 213 Marsh Wall, London E14 9FJ.
Personal Data is any information about you from which you can be identified. It does not include data where your identity has been removed (it’s called anonymous data).
We collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We use different methods to collect data from you through:
Direct interactions. You may give us your Identity, Contact, Financial and Customer Care Data by filling in forms on our website or by communicating with us by post, phone, email or in person.
Your personal data is processed when you do the following:
We collect your CCTV Data when you enter in our restaurant.
Other sources of data. If you log-in using your social network credentials to connect to our platforms, e.g. Facebook, Twitter, Instagram, G+ and/or YouTube, your Social Profile Data is shared with us.
If you make a reservation of a table or order a food delivery online whilst using our partners’ systems such as www.opentable.co.uk, www.quandoo.co.uk, and www.justeat.co.uk, https://deliveroo.co.uk/, www.ubereats.com, your Identity, Contact and sometimes Financial Data is shared with us.
We will only use your personal data when the law allows us to, most commonly, in the following circumstances:
Below we have listed the ways describing reasons we use your personal data for and the legal basis we rely on to do so.
Please note that we may process your personal data for more than one lawful basis depending on the specific purposes for which we are using your data.
|Purpose||Type of Data||Lawful Basis for Processing|
|To supply services you request, including:|
To charge for services requested
|To market products and services to you by our newsletter||Your consent given directly to us or through our partners’ systems|
|To monitor our premises by CCTV||Necessary for our legitimate interest allowing us to protect our customers, property, employees and business from criminal and illegal activity, such as theft, robbery, injuries, and other, and to facilitate their investigation|
|To manage our relationship with you, including:|
|To complete a survey for purely market research purposes|
To enable you to participate in a competition
|Necessary for our legitimate interest to process marketing data allowing us to study how customers use our services, to develop them and grow our business|
|To use data analytics to improve our website, services, marketing, customer relationships and experiences||Necessary for our legitimate interests to keep our website updated and relevant, to develop or business and to inform our marketing strategy|
You will receive our newsletter if through our website or our partners’ websites you have consented to receive it. Our newsletter will include details of our special events, offers, news, menu updates and other matters related to our restaurant.
You can unsubscribe from the newsletter at any time by one of the following methods:
Please allow up to 24 hours for your details to be removed from our database.
Generally, we do not share your personal information with anyone. For the purposes set out below we share it with:
We encourage you to read our partners’ privacy policies before you order any services from us.
We require our service providers and partners to respect the security of your personal data and to treat it in accordance with the law.
Some of our partners and service providers are based outside the European Economic Area (EEA), therefore their processing of your personal data will involve a transfer of data outside the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those staff members or other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a strict duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable supervisory authority of a breach where we are legally required to do so.
We retain your personal information only for as long as we need to process your information for the activities we collected them for.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Under certain circumstances, you have rights under data protection laws in relation to your personal data which are as follows:
If you wish to exercise any of the rights set out above, please send your request to firstname.lastname@example.org.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Your right to lodge a complaint
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO).
We would, however, appreciate the chance to deal with your concerns first before you approach the supervisory authority, so please do contact us in the first instance.
If you have any questions or would like to know more about Bella Cosa Restaurant, please do not hesitate to get in touch with us.
You may contact our Customer Services Department by filling our contact form at https://www.bellacosarestaurant.com/contact-us/.
For compliance questions in relation to this policy, you may contact our data protection team at email@example.com.
Changes to the policy
We care what our customers think of us and so should you. We are partners in your business and your success is ours in your business.
Described on a review as a hidden gem and absolutely true , it wasn’t on the same main track as lots of other bars and restaurants. We walked half an hour from the harbour In the rain for one of the best meals we’ve had,...More
Having stayed in the Marsh Wall area many times I have always looked for different places to eat. I haven’t come across Bella Costa until January and what a great discovery it was. The staff were polite and really helpful, the food was delicious and...More
Don't waste a Saturday night in this place it' has no atmosphere and we asked house red wine with our meal and were charged 40£ per bottle. The food was mediocre we felt rushed in an almost empty restaurant and were given the bill without...More
We visited to celebrate a birthday after hearing about rave reviews from a friend. We were very impressed with the service, quality and portion of food and enjoyed the wines as well. Pastas can be ordered as half portions as starters. The price of the...More
At last a special place in the Docklands area, Bella Cosa more than ticks the box! Pre-booked a table and embraced with a warm Italian welcome we were seated upstairs. The restaurant is upstairs and there is a bar and more casual seating downstairs with...More
One of the finest Italian Restaurants in London , and not only.......great italian cusine , elevated italian wine selection and warm italian hospaitality owner Antonio is lookingprsonlly after his Guests ...... MUST TRY THE PISTACHIO iCE CREAM WITH OLIVE OIL......JUST SUPERB !!! George